Our contact information is provided if you have any questions.
The DPA & GDPR May 2018.
The Valley Initiative Ltd complies to the DPA (Data Protection Act 1998) to the GDPR (General Data Protection Regulations).
What Are Cookies?
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Principally, the tracking software we use is Google Analytics. There are many ways to prevent this tracking from the users side and to share less information (VPN's, private browsing) and we encourage you to investigate these options for your wider browsing habits.
Contact & Communication With Us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We feel very passionately about this and will not keep your data for any longer than is necessary.
Email Mailing List & Marketing Messages
This is something we looked long and hard at. Finally, we decided, no spam, no newsletters, no mail shots. Our Ethical Family Living range of products is of the highest quality, meaning a high proportion of our customers initiate a repeat purchase with no need for us to fill up their inboxes. We currently do not operate any type of email marketing or maintain your details in marketing lists for physical mailings or any other type of marketing activity, as such there is no consent issue regarding inclusion or subscription to marketing lists. Logically we will send you emails regarding your purchases, payments and account status to the email address you provide to us and we will ship any purchased goods to the delivery address you request. Beyond these transactional interactions our business model and our communication policy does not involve any other communication initiated from our side.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.) Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links is at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Resources & Further Information
Overview of the GDPR,
General Data Protection Regulation Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
List of cookies we collect
The table below lists the cookies we collect and what information they store.
COOKIE NAME Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSIDY our session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
ST FInformation on products you have emailed to friends.
STORE The store view or language you have selected.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.